Profile Phil has over 30 years experience of working within Blue Chip companies, principally in the Banking and Finance sector, and over half of this time in training and development. Consequently he is comfortable not only talking about theory - having designed, developed and delivered various training interventions - but also about reality, having led teams to produce tangible results in the workplace, in both retail and corporate environments. His varied roles give him a breadth and depth of experience that he brings into the training room. As a trainer, Phil is not about following a ‘script’ or subjecting the delegates to ‘death by PowerPoint’. Phil is a facilitator, who prides himself on being able to spot and develop links between discussion points and objectives of coaching/training sessions to ensure that all development opportunities are addressed. People find him professional, innovative, exuberant, articulate, perceptive, relaxed and non-judgmental. Specialist areas Phil is a passionate, committed and supportive Trainer/Sales Coach, a proven communicator and an advocate of a high support/high challenge culture. Phil’s works very closely with clients to ensure that any interventions affect the way delegates think but more importantly affect the way they behave back in the workplace ensuring a real return on investment. Phil has extensive experience in Sales & Negotiation Skills, Customer Relationship/Service Skills, Sales and Performance Management, Team Building and Motivation, Staff Development, Coaching and Feedback, Recruitment and Selection Interviewing and Project Management Skills. Clients include Royal Bank of Scotland PLC, Barclays Bank PLC, HSBC, Allied Irish Bank, Quadriga, British Petroleum, BOC, Close Invoice Financing, Bank Leumi UK PLC, QinetiQ and ATOS Origin Consulting. Training qualifications MBTI accredited Level 1 certificate in Behavioral Analysis Training, facilitation, coaching and feedback skills developed during 30 years with Blue Chip companies.